SHIPPING & RETURNS
Outdoor Stamps ships all of our orders via USPS. We do our best to have all orders processed within 3 business days. Standard shipping typically takes between 3-8 business days, for destinations within the United States. If we are experiencing a high volume of orders or an inventory shortage, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date. If you have any questions or concerns regarding your order, feel free to contact us at firstname.lastname@example.org.
You can return the product within 14 days of purchase if you are not satisfied with it. Return items must be shipped back to us. Items can be exchanged or refunded to the original payment method. Please note that there are exceptions to this return policy and they are: Items from our special collections must be returned within 14 days of purchase Discounted products cannot be returned for a refund nor exchanged.
All returned products must be unused and in the original packaging. If the returned items do not satisfy these requirements, your return will not be accepted.
Keep in mind that if you choose to return the items via post you will need to cover the shipping costs.
To return a purchased item, follow the steps below:
1. Send us an email (email@example.com) with your order number and state which items you would like to return.
2. Ensure the items you’re returning have not been used, and they are in the original packaging.
3. If you’re shipping the items to us, put the products into shipment packaging and stick the purchased label on it.
4. Bring your package to the post office or order a pick-up from your location.
We commit to processing your return within 14 days of receiving the package. And you will get your refund after your returned products have been accepted within 5-10 business days depending on your bank.